Terms and Conditions
Magave Homes ("Magave Homes," "we," "us," or "our") may use text messaging to communicate with guests and customers regarding reservations, short-term rental services, customer support, and other services requested by the customer.
These SMS Messaging Terms explain how our text-message communications work.
1. Consent to Receive Text Messages
When you provide your phone number to Magave Homes and request or consent to receive text messages, you agree that we may send SMS or other text messages to the phone number you provided.
Messages may be sent using automated technology and may be facilitated through our communications provider, including Twilio.
Consent to receive text messages is not a condition of purchasing or renting a property or using our services unless expressly stated otherwise and permitted by law.
2. Types of Messages
Depending on your interaction with Magave Homes, messages may include:
Reservation confirmations
Booking-related information
Check-in instructions
Check-out reminders
Property access information
Important updates regarding your stay
Customer service communications
Responses to questions or requests
Maintenance or property-related notifications
Other communications directly related to services you have requested
3. Message Frequency
Message frequency varies depending on your reservation and communications with Magave Homes.
You may receive multiple messages before, during, or after a reservation when necessary to provide requested services or important information.
4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and wireless plan.
Magave Homes does not control carrier charges.
5. How to Opt Out
You may opt out of non-essential text messages at any time by replying:
STOP
After you send STOP, you may receive one final message confirming your opt-out request. After that, you should no longer receive non-essential SMS messages from us.
You may also contact us directly at magave.homes@gmail.com to request assistance with SMS communications.
6. Help
For assistance with SMS communications, reply:
HELP
or contact:
7. Changes to Phone Numbers
You agree to provide Magave Homes with an accurate and current phone number.
If you change or transfer your phone number, you should notify us so that we can update our records.
8. Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Magave Homes cannot guarantee that every text message will be delivered successfully or immediately.
9. Privacy
Information collected through SMS communications is handled according to our Privacy Policy.
Our Privacy Policy explains how Magave Homes collects, uses, and shares personal information.
10. Contact
For questions regarding these SMS Messaging Terms, contact:
Magave Homes
Email: magave.homes@gmail.com
Website: www.magavehomes.com